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Sales Development Representative

Sales Development Representative

FLSA Status:       Exempt

EEO Class Code: Professional/Outside Sales

Salary Structure: Base salary plus commission

 

NATURE OF WORK

The primary focus of the Sales Representative is twofold: 

1. The servicing of existing accounts by selling products/services that meet the customer’s needs and expand the relationship in a profitable manner.

2. Developing new business by researching, investigating and identifying market opportunities with potential accounts.

 

EXAMPLES OF ESSENTIAL DUTIES

  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
  • Adjusts content of sales presentations by studying the type of sales outlet or trade factor
  • Focuses sales efforts by studying existing and potential volume of companies
  • Demonstrates the ability to carry on a business conversation with business owners and decision makers.
  • Submits orders by referring to price lists and product literature
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis
  • Monitors competition by gathering current marketplace information on pricing, products, new products, etc.
  • Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory, including the use of Microsoft Outlook to maintain accurate records to maximize territory potential.
  • Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
  • Resolves customer complaints by investigation problems; developing solutions; preparing reports; making recommendations to management
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional groups
  • Maintain contact with all clients in the market area to ensure high levels of Client Satisfaction
  • Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity
  • Maintain professional internal and external relationships that meet company core values.
  • Proactively establish and maintain effective working team relationships with all support departments 

KNOWLEDGE, SKILLS AND ABILITIES

  • Excellent sales and negotiation skills
  • Customer Service
  • Good business sense
  • Meeting Sales goals
  • Initiative, drive and enthusiasm
  • Excellent communication skills
  • Good planning, time management and organizational skills
  • The ability to work calmly under pressure
  • Good desktop application, budget and report writing skills
  • Strong ability to close a sale
  • Prospecting skills
  • Motivation for Sales

MINIMUM REQUIREMENTS

  • Bachelors degree in a business related field, preferred,
  • Minimum of 3 years experience in a sales representative capacity preferably in the Service Industry business sector.
  • Must have documented experience of market development processes to drive sales in a growing business
  • Knowledge of RFP process and ability to create competitive proposal responses to those RFP’s
  • Proven leadership ability to influence, develop, and empower employees to achieve objectives with a team approach.
  • Ability to do simple math calculations, input data into the computer and analyze data as requested
  • Willingness to work in the field
  • Valid Florida Driver’s license
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