Area Manager (South Florida Area)
Are you an experienced leader? Do you enjoy building and maintaining strong relationships with clients and employees? Do you thrive in a fast-paced environment? Are you ready to be challenged as part of a highly motivated, trusted team at the heart of a thriving business?
Build a solid & rewarding career at Encompass Onsite, LLC!
NATURE OF WORK
Performs professional and technical field audits and directly supervises sub-contractors and their crews within an assigned portfolio. Must be knowledgeable of floor types and floor care. A major focus will be to train and develop sub-contractors and sub-contractors to perform their duties to company standards of contractual agreements, maintain key performance metrics and contractual requirements. Active participation in recruitment and selection of candidates will be necessary and coordinated with the Director of Operations. Flexibility to schedules is necessary to respond to fluctuating service needs. Traveling is a requirement (Key west, Naples, up to Vero Beach Area)
EXAMPLES OF ESSENTIAL DUTIES
- Train sub-contractors on all aspects of their job’s scopes and portal review
- Maintain operating plans for each site assigned
- Maintain accurate records for new hires within the training matrix
- Provide on site scope training
- Assist sub-contractors with assigned work ticket for timely completion
- Conduct site Q.A audits and service opportunities review with sub-contractors
- Provide excellent interpersonal skills while interacting with customers and sub-contractors
- Establish Best Safety Practices with sub-contractors
- Interpret and implement quality assurance standards KPI’s with sub-contractors
- Provide excellent professional leadership to assigned sub-contractors
- Familiarity of all tools and equipment required to perform the assigned tasks
- Other duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES
- Considerable knowledge of loss prevention practices, procedures and techniques used in varied employment situations and equipment operations
- Considerable knowledge of standard safety equipment and safe driving methods applicable to varied types of vehicle operations and work areas
- Some knowledge of accident claims reporting and investigations
- Ability to carry out complex oral and written instructions.
- Ability to express ideas clearly and concisely, both verbally and in writing, to groups and individuals, sometimes bilingual, Spanish
- Ability to deal effectively and persuasively with employees, supervisors, managers, vendors, and the executive team
- Knowledge of OSHA requirements, SDS
- Ability to learn and follow corrective discipline process
- Other duties as assigned
MINIMUM REQUIREMENTS
- Bi-lingual in English and Spanish/Creole is an advantage but not required
- Valid Florida Driver’s license
- 5 years industry experience
- 2 years supervisor/manager experience
PHYSICAL DEMANDS
- Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact
- Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, calculator, copier, and fax machine
- Ability to train on various floor care machines such as, auto scrubber, burnisher, carpet maintainer, extractor etc.
- Ability to lift, move or carry 45 – 50 pounds
- Some standing, walking, moving, climbing, carrying, bending, or kneeling
- Some reaching, sitting, standing, pushing, pulling, crawling, and handling
- Must be able to access a variety of work sites to perform duties times varies, evenings, nights, and weekends.
SUPERVISION RECEIVED
- General supervision is received from the Director of Operations who confers on difficult problems and reviews completed work for quality of professional results.
- Tasks are usually performed under little direct supervision allowing use of independent judgment
SUPERVISION EXERCISED
- Supervision exercised with all assigned employees and or contractors within assigned portfolio
Encompass is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
FLSA Status: Exempt
EEO Class Code: Professional